Fetch & Stay is a Premium pet food store where customers can visit our retail location and purchase a variety of high quality products.
Cant leave the house? No transportation? Busy? We have you covered… Fetch & Stay offers FREE next day delivery to customers who order online in Calgary, Airdire, Okotoks, Chestermere, and Langdon!
At Fetch & Stay, we have a reoccurring delivery option that provides an instant 3% off all orders, and a loyalty rewards program. 1% of all online purchases will be returned to the customer in form of loyalty points. The points can be redeemed for products, discounts, and even converted into a cash donation and donated to a number of local animal rescues and charities! This makes buying product far more convenient, rewarding, and with our subscription option, affordable.
How does It work?
It works GREAT! Using Fetch & Stay’s online store not only saves time, but also saves money. Our service is perfect for one-time purchases, and even better for recurring subscriptions. Customers in Calgary, Airdire, Okotoks, Chestermere, and Langdon can order pet products through any smartphone or computer. They can then decide on how frequently the product gets delivered and save up to 3% on all subscription programs. An amazing feature Fetch & Stay has, is our customers can log in directly to their account and edit their subscriptions very easily, allowing complete control over the schedule, products, pricing, and more.
What Are Loyalty Points?
Great question! Our loyalty points program is a way of thanking our customers for purchasing pet food & supplies through Fetch & Stay. For every purchase made, customers will be given a certain number of points based on the purchase price. These points can then be redeemed for a variety of products listed on our website and can be found under the customers account page.
We believe one of the best features available to our customers is the ability to convert their accumulated Fetch & Stay loyalty points into cash donations. These donations can be sent to the Calgary Humane Society, SPCA, AARCS, and more!
Everyone at Fetch & Stay LOVES animals, this is just our way of giving back to the community we adore with the help of customers, family, and friends.
Why Choose Fetch & Stay?
With large online giants dominating the internet, more and more local retail stores are being put out of business. Fetch & Stay has adapted to meet the demands of consumers without sacrificing quality or increasing our prices. We truly believe in keeping business local, this is why we don’t ship products out of the city or province like most other big box pet stores, we offer local delivery only, from our hands, to yours.
We have found consumers purchase product based on 3 things.
1) Quality – You wouldn’t want to eat low-quality food, day after day, so why feed it to your pet’s? Fetch & Stay sources only the best products in the pet industry with proven research, testing, and results. We also do our best to source high-quality Canadian products, Fetch & Stay loves to support local, Canadian businesses.
2) Convenience – Don’t have the time to visit our retail location? No problem! Ordering through Fetch & Stay can be completed in as little as 2 minutes. From the second you visit our online store, to the moment you check out and complete an order, the process is seamless. With the click of a few buttons, Fetch & Stay will deliver premium pet food & supplies the next day, right to your front door – Its simple, convenient, and extremely user friendly.
3) Price – We get it, price is a big factor in today’s economy. Fetch & Stay doesn’t charge delivery, period. Whats better is our customers are provided an instant 3% off recurring orders along with peace of mind knowing they have one less thing to worry about during the week. This discount will continue to be applied for every scheduled recurring order completed.
Dog food, cat food, and cat litter ordered online will be delivered in our industrial grade, reclosable, air locked bags. This helps shield your product from weather elements, and best of all, can be used to keep food fresh once opened!
What Area Do You Currently Deliver To?
Online orders for Calgary, Airdire, Okotoks, Chestermere, and Langdon that are completed by 5PM are typically delivered the next day. Fetch & Stay tries to send deliveries out ASAP! In some cases, if your product is readily available in stock one of our employees may deliver the same day. Should a delivery be delayed longer then 24 hours, all customers affected will be notified immediately.
If we have your online order in stock at our retail location, weekend deliveries will be made. If not, we will contact you right away with the expected delivery day – usually the following Monday. This applies to any online orders made on Friday, Saturday, and Sunday.
Change/Cancel My Subscription?
Great question, this feature is what sets us apart! Simply visit our website and sign in to your account. There, you will see Manage Subscription right below your name. In this window you will be able to edit, delete, re-schedule, skip, change order frequency, and so much more. Subscriptions can be cancelled after a minimum 3 scheduled deliveries have been completed. Our customer online accounts allows direct access to previous, current, and future orders.
I Don’t See My Pet’s Food On Your Site?
Don’t see your pet’s food, toys, or litter on our site? Have no fear! Go to our Contact Page and fill out the requested information, list the product(s) brand, name, flavor, and one of our Fetch & Stay customer service representatives will reply back right away! We do our best to accommodate all new product inquires, especially on subscription orders, and only if the product meets our standards in regards to nutrition, high-quality ingredients, and demand. You may also click on the chat icon located on the bottom right hand side of the screen! Online chat hours of operation are from 9AM to 5PM Monday – Friday.
Should you have any questions regarding our retail location, delivery services, products we carry, subscriptions, or just want to say hi, email us directly at firstname.lastname@example.org one of our staff members would be more then happy to assist with any and all inquires!
Thank You! – Fetch & Stay